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Will using the online tool shorten my wait?
No. Summit Urgent Care manages wait times by utilizing highly trained nurses and providers to keep wait times to a minimum. You can walk in anytime, at your convenience, and your wait time will be minimal. The average wait time is under 15 minutes.

Is my reservation time a guarantee?
No, it is not. The urgent care will do its best to see when you arrive, but if there are sicker patients ahead of you, they may be seen first.

What does this service cost?
Nothing. It is absolutely free for patients.

Can I use Online Check-in even if I do not have insurance?
Online Check-in is free for everyone. It does not matter what insurance you have or whether you do not have any.

Should I use Online Check-in if I already have an occupational health or follow-up appointment scheduled?
No. Please arrive just before your appointment time and check in at the front desk.

Can I make one reservation for multiple people?
No. We can only see one patient per time slot. If more than one person needs to be seen, please reserve additional slots. You can view additional times by clicking on the blue drop down bar.

When I arrive, will I see a doctor right away?
You will be seen by a healthcare professional who will evaluate your condition and decide on the best course of action for you. You may be seen by a nurse practitioner, physician, physician assistant, or some other combination of healthcare professionals.

What happens if I’m late?
There is a 15 minute grace period. If you are later than that time frame, you may lose your spot in line.

I made a reservation, but now I cannot get there on time. Can I adjust my time?
Simply go online and make a new reservation. The system will automatically cancel your old one.

I don’t need to go to the Urgent Care anymore. How do I cancel my reservation?
Call us at (770) 835-4925 to let us know you are canceling your Online Check-in reservation.