Charlie Karvelas

Charlie Karvelas

Occupational Medicine

It all started when I was 8 years old. My dad bought a pizza place in our hometown Hogansville, GA. He was always training me on how to greet people and especially how to answer phone calls. My previous employer is where I learned the core of customer service. No matter the time of day, if I received a call from a client I had to be there. I learned that following through with exactly what you say is one of highest qualities of customer service.

What do you enjoy about working with people/employers?

I’ve always liked working with others because I enjoy meeting people. I look forward to meeting with employers face to face to understand their purpose and goals . But the main reason why I love working in customer service is the challenge. I’m challenged daily on creating and building partnership’s. The feeling you get when you see a patient/employer happy with their visit is always satisfying.

What do I do for fun?

Growing up with a big family I always loved spending time with my brothers and sister. Now that all of us are married with kids, it’s great when all 18 cousins get together. I really enjoy playing soccer, basketball and pretty much anything that is physical. But most of all, I enjoy spending time with my wife and son.