I was seen on 11/02/2012. The front office girl was just OK as far as welcoming us. The triage nurse was very nice and caring. The doctor was NOT! He #1 came in without introducing himself #2 didnt listen to or hear what I had to say about what was wrong with my child #3 seen her within 2 minutes and was done #4 prescribed antibiotics for a virus with no real answer as to why when asked about it… Im a nurse so I know whats right and wrong when dealing with patient care. I felt like I needed to apoligize for bothering him. I felt rushed and unappreciated. I will NEVER return nor recommend Summit Urgent Care to anyone. I live in the area so my word will get around!
WHAT OUR PATIENTS SAY
Your services were great! Coming straight from the airport with breathing problems and bites all over me, I was quite uncomfortable. From the front desk to the provider, each person had a calming spirit. Even the instructions give were very direct concerning the asthma, yet welcoming. Thank you for being in business. Thank you for your service!
I was very pleased with the professionalism of the staff and the facilities at the East Point location. I would definitely recommend this urgent care provider.
“It’s such a pleasure knowing that this office is available when I need them. Every time I’ve been here the service has been excellent and quick. I really appreciate the service and care from everyone at office.”
“It was a great first-time experience at an Urgent Care from beginning to end. I was pleasantly surprised and appreciate the warmness and professionalism of the entire staff.”
“Summit Urgent Care is the best thing that has happened to healthcare in a long time. It is like visiting a family doctor with the convenience and hours of emergency care. It is also as affordable as a family doctor if you don’t have insurance. Very clean and short wait times.”